Frequently Asked Questions
Everything you need to know about your next vintage find.
How do you verify the authenticity of your items?
Every piece at Collectors Crossroads undergoes a multi-point inspection by our in-house experts to ensure 100% authenticity before it is listed for sale.
What is the condition of your vintage apparel?
We use a standardized grading system ranging from 'Pristine' to 'Good'. Detailed condition notes and high-resolution photos are provided for every item to ensure transparency.
How long does shipping take?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return window for most items. Due to the unique nature of vintage fashion, items must be returned in the exact condition they were received with all original tags attached.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred.
How often do you drop new collections?
We release curated 'New Arrivals' every Friday at 10:00 AM EST. Sign up for our newsletter to get early access to our most sought-after pieces.